1. Parties to the agreement

1.1. This agreement is deemed concluded between SosyalPRO on one side and the person, persons or organization that will use the services offered by SosyalPRO and its subdomains (Sosyal.PRO) and covers every platform, including websites, social media accounts and mobile apps. From this point, SOCIAL MEDIA ACCOUNTS means all of those platforms.

1.2. In this agreement the buyer is called the CUSTOMER. The party providing the service is called SosyalPRO and its subdomains.

1.3. SosyalPRO and its subdomains are the seller that provides the services listed on SosyalPRO under the terms of this agreement. The CUSTOMER is the buyer who supplies the required information and pays the fee. Anyone who creates an account and signs in through SosyalPRO or its subdomains may become a customer and may add funds. Funds that are added cannot be withdrawn. They must be used in full.

1.4. The parties are deemed to have accepted the articles and conditions below for services bought through SosyalPRO and its subdomains. CUSTOMER means every user of the main site and the subdomains.

1.5. By accepting this agreement the CUSTOMER (the main site and all subdomains) accepts in advance that, if the order for the requested service is confirmed, the CUSTOMER must pay the order price and any stated extra charges such as tax, and that the CUSTOMER has been informed of this.

1.6. The parties represent, accept and undertake that the information written in this agreement is accurate.

2. Subject of the agreement

2.1. This agreement covers the supply, by SosyalPRO and its subdomains, of the services stated on the website, based on information the CUSTOMER has given correctly, in order to meet the CUSTOMER advertising or promotion needs on social media accounts and digital platforms, and the CUSTOMER payment of the related fee.

2.2. This agreement is governed by Turkish law. Turkish law applies to every dispute that arises while the agreement is performed and afterwards. All rights of the CUSTOMER under Consumer Protection Law No. 6502 and the Turkish Code of Obligations No. 6098 are reserved.

3. Rights and duties of the parties

3.1. SosyalPRO and its subdomains will provide the services the customer requests through the website. When the order is accepted and payment is made, SosyalPRO and its subdomains accept that the fee has been collected and undertake to provide the ordered service under the agreement.

3.2. SosyalPRO and its subdomains will clearly state the payment method and the total amount the Customer must pay, and will inform the Customer in a clear and understandable way.

3.2.1. Members of SosyalPRO may not define political tasks, referral-link tasks, task systems, paid-to-earn systems or illegal tasks. Otherwise they must bear the loss caused to the system and to other users. Transferring users who perform tasks to competing platforms is forbidden. Even if a task was approved, persons and organizations that do this, that use our name or the system name, or that manipulate the system to earn money, accept paying compensation of at least 30,000 TRY regardless of the lower limit of the loss. The amount may increase with the loss.

3.3. Users who register on SosyalPRO may not describe, in speech, writing or images, on another platform, the services defined by Customers, and may not share them. They may choose which tasks to do and may skip tasks they do not choose. They may not disclose or spread that choice on open or closed platforms, in writing or in speech. If they do, they will be removed from the site and, together with three times the amount they have earned to date, a right between 10,000 TRY and 30,000 TRY will be compensated. They must also pay the material and moral damages of the other party.

3.3.1. Members of SosyalPRO may not define political tasks, referral-link tasks, task systems, paid-to-earn systems or illegal tasks. Otherwise they must bear the loss caused to the system and to other users. Transferring users who perform tasks to competing platforms is forbidden. Even if a task was approved, persons and organizations that do this, that use our name or the system name, or that manipulate the system to earn money, accept paying compensation of at least 30,000 TRY regardless of the lower limit of the loss. The amount may increase with the loss.

3.3.2. After the order is accepted and payment is confirmed, SosyalPRO and its subdomains will start at once to provide the service the CUSTOMER ordered and will finish it as soon as the nature of the work allows. For work that is not finished, a refund will be made for the unfinished part.

3.4. The CUSTOMER will give SosyalPRO and its subdomains the social media USERNAME and the other required information, correctly and completely. Otherwise the CUSTOMER is responsible if the service cannot be performed. Each customer is personally responsible for every legal result of the services purchased. The SosyalPRO proof team approves the requested task and service only by checking spelling and wording. The customer is personally responsible for any act that breaches the Constitution or the criminal laws.

3.5. SosyalPRO and its subdomains will NEVER ask for the PASSWORD of the CUSTOMER social media account or digital platform. Accounts must not be private.

3.6. The CUSTOMER will NOT make the social media account PRIVATE for the requested service and will keep it public. SosyalPRO and its subdomains are not responsible for any error, loss or damage caused by a wrong username, a changed username, a closed account, in other words a PRIVATE ACCOUNT, or a restricted account.

3.7. The CUSTOMER is responsible for the security of the social media account and its passwords, and for any loss or damage that may result.

3.8. The CUSTOMER will follow every warning, notice and notification given by SosyalPRO and its subdomains about the service.

3.9. If there is an error in delivery of the social media service, if delivery fails because of the API, or if accounts are mixed up, SosyalPRO and its subdomains will correct the error within 30 days after a notice sent to the email address on the website or through the Contact section. If the error cannot be corrected, the CUSTOMER will receive the rights arising from Consumer Protection Law No. 6502.

3.10. The CUSTOMER undertakes not to use followers, subscribers, likes or other services provided by SosyalPRO and its subdomains to reach files or programs the CUSTOMER has no right to access, not to create a problem from such an act, and not to carry on unlawful activity. If the CUSTOMER does, the CUSTOMER undertakes to compensate every resulting loss.

3.11. The Customer accepts and undertakes that taxes, duties and similar charges in force, or that enter into force during the agreement, for the use of followers, likes or similar services, belong to the Customer and will be paid by the Customer.

3.12. The CUSTOMER accepts and undertakes to bear every legal and criminal liability that may arise because files, documents, data, information or statements on the related social media accounts breach the law. No fault for problems that arise from this can be attributed to SosyalPRO and its subdomains.

3.13. SosyalPRO and its subdomains do not review, check or verify social media accounts and pages whose details the Customer sends before providing the service, and they accept no responsibility for pages and accounts created by the Customer.

3.14. SosyalPRO and its subdomains may terminate the agreement at any time if the CUSTOMER breaches it or if the CUSTOMER or any of the CUSTOMER users starts acts that harm the business. From the moment SosyalPRO and its subdomains learn of an unlawful act, they may terminate the agreement and delete the service without notifying the CUSTOMER.

3.15. SosyalPRO and its subdomains will provide the service in line with the customer requests, this agreement and the legislation. They will not take part in any illegal formation or activity and will not provide a service for one. Because the CUSTOMER is responsible for the content of the social media account for which the service is requested, SosyalPRO and its subdomains are not responsible for any resulting loss or damage.

3.16. SosyalPRO and its subdomains may sometimes also provide services to CUSTOMERS through an API. SosyalPRO and its subdomains are not responsible for delays caused by an API error, delay, congestion or update that is outside their control.

3.17. The phrase Organic services are available in packages offered for an order covers the majority. The remaining part may be passive accounts that signed in to SosyalPRO and its subdomains but are used by real people. Buying any package means the Customer has read, accepted and approved these terms.

The organic services SosyalPRO and its subdomains promise are provided entirely by real users. Real users who register open the task you gave from real accounts on their own devices. If users on SosyalPRO perform tasks with fake accounts or bots, the money they earned will be reset and they will be banned from signing in again. They accept criminal liability for the rights they lose.

3.18. The CUSTOMER must notify SosyalPRO and its subdomains so that a problem caused by the API inside the service can be solved.

3.19. SosyalPRO and its subdomains will solve the problem within a maximum of 30 business days after the Customer reports the error. Otherwise the Customer rights of withdrawal and other elective rights under Consumer Protection Law No. 6502 and the related legislation are reserved. The Customer has read and accepted this and undertakes that the service was bought on that basis.

3.20. Followers sent by SosyalPRO and its subdomains may be lost because of updates, closures or similar problems, and follower, like, comment or similar services may be lost. SosyalPRO and its subdomains have no responsibility for this. If the Customer writes to the Contact section of the website and makes a request, the situation will be reviewed within what is possible, a decision will be made, and the customer will be informed.

3.20.1 Customers who give tasks through SosyalPRO, its users and its subdomains are themselves responsible. The editor team only checks certain figures and grammar. The person who defines the service is personally responsible for the task definition. Illegal, betting and sexual task definitions are forbidden. The person who defined the service is personally responsible for the penalty. Manipulative task definitions in the health field are strictly forbidden.

3.21. Because Instagram and other social media companies may from time to time update their systems and delete or restrict accounts, such cases are outside the responsibility of SosyalPRO and its subdomains. If Instagram or a similar company takes such an action, no responsibility arises for SosyalPRO and its subdomains. The Customer declares that this was read and accepted.

3.22. If the agreement ends or is terminated for any reason, SosyalPRO and its subdomains are not obliged to store information and files kept for the Customer order. Rights under Personal Data Protection Law No. 6698 are reserved. They may delete the data after 30 days.

4. Price

4.1. The fee for the services in this agreement is the amount stated during the order. VAT is calculated and added afterwards, shown to the customer, and then collected.

4.2. Payments for these services are made through the 3D SECURE system. Weepay or PayTR is used to add funds. Adding funds is done through the API of that payment institution. If the balance does not appear in the system, it is your responsibility to contact your bank and Weepay or PayTR. Payouts are made with PAPARA. Responsibilities between you and that company in PAPARA API payouts do not bind the SosyalPRO system.

4.3. If the CUSTOMER does not pay, SosyalPRO and its subdomains are under no duty to start the service, to prepare performance, or to perform.

4.4. If there is a payment problem, a card provision problem, or a problem under these terms, SosyalPRO and its subdomains reserve the right to stop all services given to the customer.

4.5. Until the CUSTOMER completes payment, SosyalPRO and its subdomains reserve the right to close, open or change the service, or to raise or lower the fee.

4.6. In every legal dispute that may arise after payment, the statutory rights of the CUSTOMER as a consumer are reserved. SosyalPRO and its subdomains will provide every convenience and support on this.

5. Contact and notice addresses

5.1. For every notice under the agreement, SosyalPRO and its subdomains will use the info@ address of the site. The CUSTOMER will use the email address given when ordering.

5.2. The CUSTOMER accepts, declares and undertakes that the postal addresses given in the order are the legal residence.

5.3. Every notice sent to these addresses is deemed served even if it does not reach the party. Old addresses stay valid until a change is notified to the other party in writing.

5.4. SosyalPRO and its subdomains may send messages, information, texts, warnings, payment notices, account statements and statements to the email address the CUSTOMER gave. The Customer cannot claim that those emails did not arrive. The Customer accepts that they are deemed legally served 7 days after they are sent.

6. Termination

6.1. If the CUSTOMER breaches any article and does not meet the responsibilities and undertakings, default of the obligor arises under Law No. 6098. SosyalPRO and its subdomains may then terminate the agreement unilaterally without any further warning.

6.2. If information declared by the Customer is found to be untrue, SosyalPRO and its subdomains are not responsible for the failure to provide the service, and they may terminate the agreement unilaterally without any further warning.

6.3. If SosyalPRO and its subdomains rightfully terminate the agreement as described, the CUSTOMER accepts that the last agreement fee already paid cannot be reclaimed, regardless of the remaining term.

6.4. Under Consumer Protection Law No. 6502 the CUSTOMER may terminate this distance sales agreement within the statutory conditions. If the CUSTOMER terminates before the end of the term, SosyalPRO and its subdomains may deduct an amount assessed for the work done until termination. The Customer accepts this clause.

6.5. If termination is caused by the CUSTOMER fault, SosyalPRO and its subdomains reserve every right to compensation.

7. Jurisdiction

7.1. The courts and enforcement offices of Izmir have jurisdiction over every dispute that arises while this agreement is applied.

8. Together with this article, this agreement consists of 5 pages, 8 articles and 46 sub-articles, and it has been read and understood by the parties. Because it is concluded without the parties being physically present, it is signed as a distance sales agreement. After the order is placed and SosyalPRO and its subdomains accept the payment, the agreement is deemed concluded by matching declarations of intent.

9. If you accept the user agreement, you are deemed to accept campaign SMS, customer-experience calls and campaign calls.

10. Tasks defined by users who register through SosyalPRO are invalid if they are for a competing platform. A user may not invite people to a competing task system or to a paid platform. A user may not contact users obtained through the system and promise them earnings. A user may not have paid work done outside the system. A user may not make a negative statement about SosyalPRO SUBDOMAINS and draw users to another platform on that basis. A user may not request a fee for any task in the system. Otherwise the user accepts paying compensation from 30,000 TRY to 150,000 TRY according to the loss caused to the system.

11. DELIVERY

11.1. The service and/or products are entirely digital. There is no physical cargo, post or similar delivery. After the customer confirms the purchase, the digital content is processed automatically and added to the customer panel without delay. When payment is confirmed, the customer may access the purchased content at once. No extra step, waiting time or physical delivery is required. Digital content is deemed delivered electronically, quickly and securely.

11.2 The service and/or products are digital. Physical cargo, post or similar delivery does not apply. After the purchase is confirmed, the digital content is added to the customer account automatically.

11.3 Digital delivery happens immediately after payment is completed successfully. An in-system notice or an email is sent to the customer to confirm delivery.

11.4 The customer accepts having the technical means needed to use the digital content (internet connection, device compatibility, software requirements and similar). The seller is not responsible for access problems caused by technical insufficiency.

11.5 Access to the digital content is only through the customer own user account. The customer is responsible for loss caused by sharing account details with third parties.

11.6 Because digital content is a service performed at once, there is no right of withdrawal after delivery. The customer accepts this by completing the purchase.

11.7 If a technical fault prevents the digital content from being added to the account automatically, the customer must tell the seller. After the notice is received, the seller will complete delivery manually within a reasonable time.

11.8 The seller reserves the right to update, edit or improve the digital content when needed. The seller may set the access period or the way of access.

11.9 Digital content is offered for personal use only. Copying, distributing, selling, sharing or any use outside the licence is strictly forbidden.